{"id":852,"date":"2021-11-15T23:08:46","date_gmt":"2021-11-15T22:08:46","guid":{"rendered":"https:\/\/macchina.io\/blog\/?p=852"},"modified":"2021-11-26T11:50:38","modified_gmt":"2021-11-26T10:50:38","slug":"macchina-io-remote-remote-access-voip-pbx","status":"publish","type":"post","link":"https:\/\/web-staging.macchina.io\/blog\/internet-of-things\/macchina-io-remote-remote-access-voip-pbx\/","title":{"rendered":"macchina.io REMOTE Delivers Remote Access for Service Partners and End Users"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Telephony and communication systems<\/h2>\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-full\"><a href=\"https:\/\/macchina.io\/blog\/wp-content\/uploads\/2021\/11\/AGFEO.png\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"120\" src=\"https:\/\/macchina.io\/blog\/wp-content\/uploads\/2021\/11\/AGFEO.png\" alt=\"AGFEO uses macchina.io for romote IoT connections and device management\" class=\"wp-image-857\" srcset=\"https:\/\/web-staging.macchina.io\/blog\/wp-content\/uploads\/2021\/11\/AGFEO.png 400w, https:\/\/web-staging.macchina.io\/blog\/wp-content\/uploads\/2021\/11\/AGFEO-300x90.png 300w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/a><\/figure>\n<\/div>\n<p><strong><a href=\"https:\/\/agfeo.de\/\" target=\"_blank\" rel=\"noreferrer noopener\">AGFEO<\/a><\/strong>, founded 1947 in Bielefeld, Germany, is a leading European manufacturer of telephony and communication systems for small to medium-sized offices and companies.<\/p>\n<p>These systems consist of a central unit, called a Private Branch Exchange (PBX), and the actual phones which are connected to the PBX. Modern PBX systems use a technology called Voice over IP (VoIP), where voice calls are transmitted over the internet and local IP networks. This provides greater flexibility, scalability and greatly reduces the cost and effort to set up and maintain telephony infrastructure.<\/p>\n<p>AGFEO ES-series systems are PBX devices available in different variants and sizes, for up to 200 users. AGFEO\u2019s HyperVoice system is a software-only VoIP PBX solution, supporting up to 250 users and 80 simultaneous calls.<\/p>\n<h3 class=\"wp-block-heading\">AGFEO uses macchina.io REMOTE to provide secure remote access for service partners, end users (via a mobile app) and internal support staff.<\/h3>\n<p>For <strong>service partners<\/strong>, it is now much easier to set up and maintain telephony infrastructure at client sites. Secure remote access allows them to configure and troubleshoot PBX systems quickly and efficiently, saving costs for the end user as well as greatly improving the quality of service and support.<\/p>\n<p><strong>Users of the phone system<\/strong> can use the <strong>AGFEO Dashboard app<\/strong> to connect to their home or office phone system remotely and get access to their voice mail, contacts and other features.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><a href=\"https:\/\/macchina.io\/blog\/wp-content\/uploads\/2021\/11\/remote-manage-VoIP-PBX.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/macchina.io\/blog\/wp-content\/uploads\/2021\/11\/remote-manage-VoIP-PBX.png\" alt=\"Remotely manage VoIP PBX systems with macchina.io REMOTE\" class=\"wp-image-856\" width=\"748\" height=\"592\" srcset=\"https:\/\/web-staging.macchina.io\/blog\/wp-content\/uploads\/2021\/11\/remote-manage-VoIP-PBX.png 1000w, https:\/\/web-staging.macchina.io\/blog\/wp-content\/uploads\/2021\/11\/remote-manage-VoIP-PBX-300x238.png 300w, https:\/\/web-staging.macchina.io\/blog\/wp-content\/uploads\/2021\/11\/remote-manage-VoIP-PBX-768x608.png 768w\" sizes=\"(max-width: 748px) 100vw, 748px\" \/><\/a><\/figure>\n<\/div>\n<p><strong>Permission management<\/strong> is integrated with AGFEO\u2019s internal partner portal website via LDAP, greatly reducing administrative effort and making it easy to collaborate on projects and manage teams. With the secure connection provided by <a href=\"https:\/\/macchina.io\/remote.html\">macchina.io REMOTE<\/a>, service partners can quickly grant access to other users for specific devices, or to AGFEO\u2019s internal support team to help with more intricate support issues.<\/p>\n<p>The <strong>AGFEO Dashboard app<\/strong> also uses macchina.io REMOTE to create a <strong>secure connection<\/strong>, directly with the PBX system from anywhere, without the need for insecure port forwarding or other changes to the local network where the PBX device is located. Furthermore, since the AGFEO Dashboard app speaks directly with the PBX device via macchina.io REMOTE, no additional cloud-based services are required to convey information between the mobile app and the PBX device.<\/p>\n<p>macchina.io REMOTE has greatly simplified the deployment of the <strong>AGFEO remote access solution<\/strong> through its flexibility and extensibility. Customizing the built-in web-based user interface to the needs of AGFEO was easy. Custom APIs have been added to the macchina.io REMOTE server via its plug-in mechanism to achieve a powerful integration that solves many problems for AGFEO.<\/p>\n<p><a href=\"https:\/\/macchina.io\/#contact\">Contact us<\/a> to find out how macchina.io REMOTE can help your business.<\/p>\n<p>You can download this case study in PDF format below.<\/p>\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline\"><a class=\"wp-block-button__link\" href=\"https:\/\/macchina.io\/blog\/wp-content\/uploads\/2021\/11\/macchina-Casestudy-AGFEO.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Download the AGFEO Case Study<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Telephony and communication systems AGFEO, founded 1947 in Bielefeld, Germany, is a leading European manufacturer of telephony and communication systems for small to medium-sized offices and companies. These systems consist of a central unit, called a Private Branch Exchange (PBX), and the actual phones which are connected to the PBX. Modern PBX systems use a [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":860,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_eb_attr":"","footnotes":""},"categories":[40,3,159,26],"tags":[39,6,33,30,29],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>macchina.io REMOTE Delivers Remote Access for Service Partners and End Users - macchina.io Blog [STAGING]<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/web-staging.macchina.io\/blog\/internet-of-things\/macchina-io-remote-remote-access-voip-pbx\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"macchina.io REMOTE Delivers Remote Access for Service Partners and End Users - macchina.io Blog [STAGING]\" \/>\n<meta property=\"og:description\" content=\"Telephony and communication systems AGFEO, founded 1947 in Bielefeld, Germany, is a leading European manufacturer of telephony and communication systems for small to medium-sized offices and companies. These systems consist of a central unit, called a Private Branch Exchange (PBX), and the actual phones which are connected to the PBX. 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